You cannot recall an already sent notification in 1C — the system does not provide such a feature. The only correct way to fix an error is to send a correction based on the principle of partial correction.
How to do it
A correction document is generated in which the erroneous data is corrected through two opposing values — with a "minus" sign and a "plus" sign:
first, a line with "minus" is entered, which cancels the erroneously entered data;
then, a line with "plus" is entered, where the correct, accurate data is entered.
This way the system sees that the old information has been cancelled and the correct data has been entered instead — without recalling the notification itself.
How to send a corrected ESF in 1C
If the error is not in the notification, but in the electronic invoice (ESF) itself, it is corrected not by recall, but by issuing a corrected ESF. The corrected ESF is drawn up to replace the erroneous one and fully cancels it, so there is no need to separately recall the original document.
General procedure in 1C:
open the original ESF in which the error was found;
based on it, create a "Corrected ESF" document — the details and number of the ESF being corrected are automatically filled in;
enter the correct data into the new document instead of the erroneous data;
post the document and send it to the electronic invoice information system (IS ESF).
After sending, the corrected ESF replaces the previous one, and the original receives the status of cancelled. The exact names of commands and menu items depend on the version and release of the 1C configuration [requires verification].
Corrected or additional ESF
It is important not to confuse two different documents:
a corrected ESF is issued when an error has been made in a previously issued invoice (incorrect details, name, data);
an additional ESF is drawn up when the value or quantity changes for an already issued ESF — for example, when the price is adjusted after shipment.
Frequently Asked Questions
Can I simply delete or cancel an erroneous notification?
No, the notification cannot be recalled. You must only work through correction.
In what order should the lines be filled in — "plus" first or "minus" first?
First, the "minus" value is entered (cancellation of the error), then the "plus" value (correct data).
How do I send a corrected ESF in 1C? — Open the original ESF with the error, create a corrected document based on it, enter the correct data, and send it to the IS ESF.
Do I need to recall the original ESF before sending the corrected one? — No, when a corrected ESF is issued, the original is automatically cancelled, and there is no need to recall it separately.
How does a corrected ESF differ from an additional one? — A corrected one is issued when there is an error in the invoice and it replaces the erroneous one, while an additional one is drawn up when the value or quantity changes for a previously issued ESF.