Why are ESFs created empty upon receipt of TMC
The reason is that the required reference directories are not filled in the database — because of this, the system cannot pull data from ESF into the receipt document. The problem…
SectionsTaxes & reporting
Taxes & reporting108
Error: purchase turnover amount not written off when offsetting VAT on ESF
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
How to fill in the foreigner's tax registration number in Appendix 200.02
To correctly fill in the tax registration number of a foreign individual in Appendix 200.02, you need to check the registration number and indicate that…
Setting up EAVR generation and enabling VAT payer status in tax accounting
To enable the generation of EAVR (electronic acts of completed work) in the database and correctly reflect the VAT payer status, several settings had to be configured in 1C.
Cash outflow orders not visible in the cash book after exchange with retail
Direct answer: the cash order (RKO) documents themselves transfer normally from Retail to Accounting — the problem is not with data exchange. The reason the orders are "not…
Error: the Unit of Measure field is cleared in ESF: what it means and how to fix it
This message means that in the line of the tabular section "Goods" the unit of measurement was automatically cleared by the system because the name of the unit of measurement…
Non-residents are not filled in Appendix 200.02 during auto-fill
The reason is that the individual did not have the status "Not a tax resident of the RK" indicated. It is precisely because of the absence of this status that the program does not…
Error when sending ESF: Insufficient authority to perform the operation on behalf of the entrepreneur
The cause of this error is an incorrectly specified entity type in the organization settings and in the connection settings to the ESF IS. If you actually operate as a sole…
How to enable auto-fill of the HS code (NKT) in ESF
In order for the product code from the NKT reference book to be automatically inserted into electronic invoices, the corresponding setting must be enabled in the configuration —…
How to view the reason for rejection of a Notice
The reason for rejecting a Notification can be viewed directly in the notification itself in the IS ESF — the system marks the error with a red flag (indicator) on the tab of the…
Why is the NKT code not filled in the ESF
If the CTN (commodity nomenclature) code — for goods included in the exemption list and the Virtual Warehouse — is not being pulled into the ESF, in the vast majority of cases…
Why the TN VED code from the nomenclature is not automatically filled in the ESF
The TN VED code (NKT) is not filled in the ESF automatically, even if it is specified in the item card — it needs to be pulled in with a separate action in the document itself.…
Payment method in the contract for auto-substitution in ESF
To have the payment method value (cash or non-cash settlement) automatically populated in the ESF, it is enough to specify this attribute once directly in the contract card with…
Different VAT accounts in the Sales of Goods and Services document — how to fix
In short: if in the "Sales of goods and services" document one of the inventory lines has a VAT account that differs from the others (for example, 1421 instead of 3131 ), this is…
Unable to issue an EAVR based on the Sale of Inventory
Short answer: An EAWR (electronic act of completed works) cannot be issued because the source document — the Sales of Inventory — was drawn up on paper rather than electronically…
ESF stuck in the sending queue — how to fix
If electronic invoices are not sent to the server and remain "in the queue," the problem is resolved through the list of documents awaiting sending — it needs to be cleared and…
SNT issued via the IS ESF do not appear in 1C
If the accompanying waybill for goods (SNT) was created and signed directly on the IS ESF website, rather than in the 1C program itself, the document will not appear in the…
Problem with counterparty selection for a new employee: the reason lies in access rights
If a new employee is unable to select or change the counterparty (seller) in a document, the issue is most likely not with the document itself, but with that user's access rights.…
ESF IS freezing at the end of the reporting period
Yes, this is a well-known and common situation: at the end of the reporting period, the electronic invoice information system (IS ESF) can indeed freeze or work slowly. The reason…
Notification of clarification does not pull up all ESF
If, when generating a “Notice of Correction” in 1C:Accounting for Kazakhstan, not all electronic invoices are pulled into the document, the most common reason is that the…
Error: The Issue Date Is Specified Incorrectly When Sending ESF
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
What to do if a department is missing in ZUP
The department could not have been "deleted by itself" — in the database, it is impossible to delete a data field that is used in documents. If it is used in at least one…
ESF error: warehouse address does not match the actual address
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
ESF is rejected by the server: data does not match SNT
If an ESF (electronic invoice) is rejected by the server with an error about data mismatch with the SNT (accompanying waybill for goods), the problem can be solved by checking the…
What to check when Form 100.00 fails to upload
Direct answer: most often the issue is resolved through the correct upload of Form 100.00 to ISNA — this is the stage where you should check the settings and procedure. What to do…
Notice of VAT offset: error occurs when generating it
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
How to find the reason for rejection of an ESF IS notification
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
Data not displayed in FNO 300: check the configuration of sales and receipt types
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
Form 300: Appendix 300.04.А (import with VAT offset) is not displayed
If Appendix No. 4.A does not appear or works incorrectly in the Form 300 declaration for goods imported with VAT paid by the offset method (cabinet No. 3), the reason is most…
Unable to accept or send ESF: what to do
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…
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